Help Desk Support Technician, College Credit Certificate
The purpose of this certificate program is to prepare students for employment as a:
- Microcomputer Support Specialist
- Help Desk Specialist
- User Support Specialist
- Technical Support Specialist
- Computer Repair Technician
This program will provide supplemental training for persons previously or currently employed in these occupations as well as for those new to the Information Technology field. It will also help prepare students to sit for the A+ certification exams.
The certificate is upward compatible with the Computer Information Technology, Associate in Science Degree
Program Core Courses
| CGS 1100 | Business Computer Applications | 3 Credits |
| CTS 1155 | Help Desk Customer Service | 3 Credits |
| CTS 1131 | A+ Hardware | 3 Credits |
| CTS 1133 | A+ Software | 3 Credits |
| CGS 1000 | Introduction to Information Technology | 3 Credits |
| CTS 2334 | Server Administration | 3 Credits |
| Total Credit Hours: | 18 |
For information about career options, visit www.lssc.edu/careers.
Students must complete 25% of each program's total credit hours at LSSC and earn a grade of C or higher in all certificate courses.
| Academic Advising |
|
| Leesburg Campus |
352-365-3574 |
| South Lake Campus |
352-243-5722 |
| Sumter Center |
352-568-0001 |
| Career Development Services |
|
| Careers@lssc.edu |
352-323-3603 |
| Program Contact Information |
|
| CIT@lssc.edu |
352-323-3635 |