CTS 1155 Help Desk Customer Service

This course is designed to provide students interested in a technical customer support career with the knowledge and skills to be successful in that field. This course will introduce the business, technical, and interpersonal skills necessary to provide customer support. Students will obtain a better understanding of the various careers in the customer support industry and the knowledge and skill sets necessary to enter and advance in those careers.

Credits

3 Credits

Prerequisite

C or higher in CGS 1100